Frequently Asked Questions About Post Office Travel Money
Do I need to bring identification if I'm buying or exchanging currency in a branch?
If you are buying currency and paying by card then you will need to bring one of the following;
Valid passport
Valid UK or EEA photocard driving licence
EEA identity card
We cannot accept anything other than one of these documents. We may also ask for ID for some cash transactions and we may need to verify your identity electronically while you are at the counter (this is not a credit check). You will need to have a permanent UK residential address in order for us to be able to do this. We will not be able to proceed with the transaction if we cannot verify your identity.
What currencies can i load onto a Post Office Travel Money Card?
You can load any of the following currencies on to your card. The card can hold up to 22 currencies at once, but they can only be loaded one at a time:
Euro, US dollars, Australian dollars, Canadian dollars, New Zealand dollars, Thai baht, UAE dirham, Turkish lira, South African rand, Swiss francs, Polish zloty, pounds Sterling, Chinese yuan, Czech koruna, Danish kroner, Hong Kong dollar, Hungarian forint, Japanese yen, Norwegian krone, Saudi riyal, Singapore dollar or Swedish krona.
What identification do I need to buy or exchange currency at Post Office Travel Money?
If paying by card, you need a valid passport, UK or EEA photocard driving licence, or EEA identity card. ID may be checked electronically at the counter, and a permanent UK address is required for verification.
Which currencies can I load onto a Post Office Travel Money Card?
You can load currencies including Euro, US dollars, Australian dollars, Canadian dollars, New Zealand dollars, Thai baht, UAE dirham, Turkish lira, South African rand, Swiss francs, Polish zloty, pounds Sterling, Chinese yuan, and more, up to 22 at once but only one at a time.
What are the opening hours of Post Office Travel Money on Saturdays?
Post Office Travel Money is open from 9:00 AM to 12:30 PM on Saturdays.
Does Post Office Travel Money charge any commission on currency exchange?
No, Post Office Travel Money offers competitive rates with 0% commission on holiday cash purchases.
What services does Post Office Travel Money provide?
They offer Travel Money Cards, currency buy back, and a Travel Money Refund Guarantee within 28 days if the trip is cancelled.
Which payment methods are accepted at Post Office Travel Money?
They accept American Express, Android Pay, Apple Pay, cash, Maestro, MasterCard, and Visa.
How can I order travel money from Post Office Travel Money online?
You can order travel money online at https://www.postoffice.co.uk/travel-money.
What nearby places can I visit before or after visiting Post Office Travel Money?
Nearby places include Greenford Chemist for pharmacy needs, Hanwell Food Express for groceries and snacks, and The Ellis Ballet for arts and entertainment.
Is there a nearby post office close to Post Office Travel Money?
Yes, the Post Office and Post Office-Greenford Avenue are located close by, which can be convenient for additional postal services.
Are there dining options near Post Office Travel Money?
Yes, nearby dining options include China Kitchen, Wenzel`s The Bakers, Deep Sea Fish Bar, and The White Hart pub.
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